Frequently Asked Questions
Everything you need to know about your Bay Smokes order
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status in real-time.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed apparel. Items must be returned in their original packaging with tags attached to be eligible for a full refund.
How do I know which size to order?
Each product page features a detailed sizing chart. We recommend measuring a similar garment you already own and comparing it to our specifications for the best fit.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How should I care for my Bay Smokes apparel?
To ensure the longevity of your garments, we recommend machine washing cold with like colors and tumble drying on low heat or air drying.