Returns & Exchanges

At Bay Smokes, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn apparel. Items must be in their original condition with all tags attached to qualify for a full refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Package Your Items

Securely pack your items in the original shipping box or a similar mailer, ensuring all original tags and labels are intact.

3

Attach Shipping Label

Print the prepaid shipping label provided via email and affix it to the outside of your package, covering any previous delivery markings.

4

Drop Off and Track

Drop your package off at any authorized carrier location and keep your tracking receipt until your refund or exchange is processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing